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LOVE&JOY - strives to be a brand that society wants to exist

Overview

 

Government granted and founded in 2021 in Tainan, Taiwan, LOVE&JOY is a community-based long term care service provider that offers compassionate care and quality service with respect and dignity among our residents and is affiliated to BRIDGECARE LTCS LTD. We know that every older adult comes to us with different experiences and needs. Our goal is to honor and respect those differences and to create a safe, comfortable environment that allows each senior to live their best life. We do this by strengthening three core aspects of regular exercise, nutrition service, and activity programs and by using our specialized team of care experts and our strong service networks in community in which we operate. Meanwhile, we also seek to create positive, lasting impact and long-term value for our society and healthcare industry.

 

LOVE&JOY caters to both LTC 2.0 – qualified and private payer, including seniors aged 65+, Disability Card holders, Taiwanese indigenous peoples aged 55+, and people aged 50+ with dementia.​

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Mission,
Core Value, and
Vision

At LOVE&JOY, we are committed to maximize the quality of life for each resident everyday through extraordinary experiences. Our philosophy is simple: everyone deserves a great life, and aging should never keep people from living well.” Therefore, we create a wonderful place with a vision of “Loving life, Living well” for those who come to us.

 

We believe resident’s quality of life is maximized when we develop a winning culture and promote the following values:

  1. Respect - Respect the rights and dignity of all individuals.

  2. Compassion - Engaging with kindness. We serve others with compassion knowing that is how we would wish to be treated.

  3. Integrity - Act honestly in all that we do, adhering to the highest principles by pursuing a commitment to do what is right.

  4. Joy in Service - Providing great atmosphere of delight, happiness, and hospitality to each person with whom we interact.

  5. Teamwork - Accomplish more together and appreciate for the efforts of every team member.

  6. Accountability - Take responsibility for our own behavior.

  7. Excellence - A conscious effort and willingness to see things differently, to break out of habits and outdated thought to find new ways of thinking, doing, and being. Further knowledge and skills and pursue excellence in every aspect of work.

  8. Stewardship - Value and judiciously and efficiently use and maintain all our resources, whether physical, financial or human; manage money and resources with wisdom and integrity.

Team

Dedication. Expertise. Passion.

LOVE&JOY strives to be one of the world’s leading community-based long term care services provider. We are dedicated to offer whole-person care by constructing our experienced multi-disciplinary teams, including registered nurse, social worker, certified nursing assistant, dietician, pharmacist, physical therapist, occupational therapist, in addition to experts from hospitality, sport and health, and the many other industries. We have the proven capability to enhance the quality of peoples’ lives and allow them to enjoy freedom and independence.

 

Recognizing that there is no limit to learning, LOVE&JOY encourages every staff to embrace opportunities for furthering their knowledge and skills by enrolling in government or global recognized professional training programs and courses. Through continuous education and improvement, we strive to elevate long term care service to an entirely new level.

 

Click photos below to see our professional team in each location:

CSR

Corporate Social Responsibility

LOVE&JOY strives to be a brand that society wants to exist. Whether from the perspective of business operation and management, or the aspect of public relationships, we seek to be a responsible firm and community partner. Therefore, we have developed an approach to conducting business that seeks to uphold the following most important principles and responsibilities of good corporate citizenship:​

  1. Procurement - Purchasing in the communities in which we live or from Minority, Women, The Disabled, and Veteran owned businesses as priority.

  2. Human Resource - We honor the fundamental value and dignity of all individuals regardless of race, national origin, religion, sex, age, pregnancy, disability, marital status or any other status protected by law.

  3. Working Conditions - We are committed to ensuring that the individuals working for us and providing services to our company are afforded responsible working conditions, and are treated with dignity and respect.

  4. Environmental Stewardship - We will consider the influence that our activities have on the local environment and society, and endeavor to improve the social standing of the company.

  5. Community Involvement - We supports a number of programs aimed at advancing healthcare education. We are proud of the many partnerships we have established with non-profit organizations that share our value of community involvement.

  6. Commitment to Principles - In adhering to the above principles, we seek to communicate our commitment to our customers, associates, suppliers, other business partners, and to the communities in which we live and work.

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Exercise, Enablement, and
Life Independence

Enablement is enabling our residents to maintain their independence to the greatest extent possible. We recognise that everyone is unique and that their needs and abilities vary. Our highly trained carers work closely with each resident to understand their requirements, preferences, and goals. By tailoring our care plans to the individual, we empower our residents to perform daily tasks, make choices, and live on their terms.

Physical health is a cornerstone of enablement. We provide a range of services and amenities designed to promote physical well-being. From well-balanced nutrition and regular exercise programmes to access to healthcare professionals, our residents receive the support they need to stay active and maintain optimal health. Our commitment to forming exercise atmosphere and enabling physical well-being ensures that our residents can enjoy life and engage in the activities they love.

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Our Diet

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LOVE&JOY advocates the Mediterranean Diet. In recent years, the Mediterranean diet has been studied and recommended as a great diet for living a longer and healthier life. There are great benefits to following a Mediterranean diet, especially for seniors. Not only can it help them maintain a healthy weight which keeps them active longer, but it also helps with maintaining their cardiovascular and cognitive health.

The Mediterranean diet includes high consumption of fruits, vegetables, legumes, unrefined grains, and a high intake of monosaturated fat (extra virgin olive oil), and moderate consumption of fish, red meat, poultry, sugar, cheese, yogurt, and finally, a moderate intake of ethanol (in the form of wine).

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Program Features

The goal of our programs for your beloved one is to improve quality of life, prevent social isolation, boost cognitive function, encourage independence, and promote emotional health. We make sure to attain this goal by utilizing Sports Care, Horticultural Care, Recreational Care and many other practices in a professional manner. However, programs may vary depending upon needs and geographic location. For more information, please check out our location or contact us. More information about our programs.

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Memory Care

LOVE&JOY's memory care is specialized care services for seniors living with the challenges of Alzheimer's and other forms of dementia, from early stages through the late stages. Our mission is to help you or your beloved one feel a strong sense of belonging and purpose, build friendships, and support their current abilities through personalized and purposeful engagement. Here are a few things to expect at our facility:

 

1. Professional Staff. We invest in quality training for our staff to help them stay updated on the latest dementia care techniques. Meanwhile, whenever possible, the same care associates are assigned to the same resident to build relationships based on trust and compassion. Consistency in care enhances connections between seniors, care partners and family.

 

2. Secured Environment and Amenities. For seniors with memory loss, increased safety is a major concern, as wandering, aggression, and falls are common and dangerous dementia behaviors. Therefore, our purpose-built spaces including accessible environment, keypad entries, obscured exits, unique layouts and design features are able to help orient seniors and reduce confusion, anxiety, and falls.

 

3. Activities and Tasks. Apart from our signature programs, including Sports Care, Horticultural Care, and Recreational Care, we have created environments for seniors living with dementia that promote spontaneous engagement in various household and normal daily tasks, because we clearly know that some of them don’t spend all their time participating in recreational activities and appreciate having some “real work” to do, such as gardening, kitchen work, and other things that provide purposeful and meaningful moments.

 

4. Person-Centered Care. Getting to know one’s histories, routines and preferences gives us a solid foundation to help anticipate his or her needs and address behavioral expressions that may occur due to dementia symptoms. By addressing current needs, reducing anxiety, developing activities and tasks, and encouraging participation, we create the happiest time of their life - live in the moment. Whether or not they are able to recollect earlier memories is not important anymore.

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Our Fleet

With LOVE&JOY professional, licensed drivers, you can rest assured that you or your beloved one will be transported to our center and home with utmost care and safety. All our vehicles are insured and have comfortable seats and air-conditioning/air-purifying system to ensure a pleasant and convenient ride for elderly riders. All our staff is caring and trained to take care of all the needs of the senior adults we serve and to allow you or your beloved one a pleasant, stress-free experience.

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